Terms and Conditions

The customer must pay for taxes, the cost of the taxi, park fees, or additional night-time charges (where runs vehicle between 9:30 pm to  6am) and any other fee or levies that are currently payable or later imposed by law or that must be paid to avail taxi services.

The customer acknowledges and agrees that the use of Services offered through the company is solely at the client’s own risk. In addition, the company is not liable for any representations or warranties of any kind, either implied or expressly stated.

Within the taxi, Smoking or drinking any type of intoxicant, the driver can be denied to get inside the cab at the time of passenger has been drunken or can be requested the client to get off the taxi when the driver suspects the customer of being in a drunken state or it is seeming to be causing trouble to co-passengers or driver. 

The customer must ensure that they couldn’t engage even any one of following the below mentioned during a taxi ride:-

• Customer must be pay the compensation for Soiling or damaging the taxi seats and/or other interiors.
• Littering inside the taxi.
• Customer is the responsible to pay the misusing or damaging any devices (technical/non-technical) in the taxi.
• If the customer is asking to violate the rules of Traffic/ RTO/ City Police or any other government rules for any reason, the driver has the right to decline the requests of the clients. The driver also has the option to refuse the request of a pickup or request the client (s) to get off the taxi.
• If customer is asking to accept to board more passengers than the actual capacity, that is not allowed within the Taxi/Cab/Bus. The driver is entitled to decline such type of customers or pickup…
• The company is will not be accountable for any loss or damage regardless of the cause resulting from the use of the taxi service that is provided by the company or as a result of the inability of the company.
• If anyone misses the train, flight, or bus Company is not responsible for any compensation. Only the client is responsible for ensuring that the trip or travel is punctual. The client must make an alternative arrangement if the cab cannot reach them for any reason.
• Taxi service provide company will not be responsible, if lost or damages for your belongings during the journey within the cab/taxi/bus. if lost the items, the company will make a try to find the items on best effort basis.
• Customer need to pay  25% of the booking amount in advance for confirmation and block the required vehicle.
• If the booking is cancelled by the customer, then cancellation fee need to pay to the driver or Cab service  provider as a compensation for that day.(check Refund policy)
• company can cancel the trip on the basis of cabs availability or an emergency situation and also company will try to their best to arrange substitute for that vehicle.

• Night Driving Allowance (DA) applicable, when the customer will calls to the driver to be on duty after 9:30 pm or before 6 am.

• Regarding night Driving allowance (DA), Service provider and Taxi Driver is not responsible for the Traffic and others hurdles. 

Rights of Sanatan Cabs

If the site has bulletin boards, chat rooms, mail lists, or other communications or messaging facilities. You agree to use these only to communicate and receive messages and other materials suitable and relevant materials. As an example but not as a restriction, You agree that while you use or access the site or any other facility, you must not engage in anything unlawful or illegal.

Defame and harass and stalk, or in any other way infringe on the rights of law (such as the rights to privacy as well as publicity) of other people;

Publish, post, share, or disseminate offensive, defamatory, infringing, or unlawful materials or information.

Upload or attach files containing software or other content protected by IP laws (or in the case of rights for privacy and publicity rights) except if the user has the right to own or control the rights in question or has all the consent as required by law.

Upload to attach or download files that are infected with viruses, corrupted files, or comparable software programs that could affect the performance of a computer belonging to another;

Delete any author acknowledgments, legal notices or labels, or proprietary signations in any file uploaded.

Falsify the source or origin of the software or other materials included in a file uploaded.

Advertise or make an offer to sell any product or service or conduct or send surveys, contests, chain letters or download any file uploaded by a different user on Forum that the user knows or should reasonably be aware is not legal to distribute in this manner.

The Company is entitled to utilize the client’s contact details to market its own services. The company can send periodic Email or SMS messages to mail addresses or mobile numbers associated with it.

The company has the right at any point without giving any reason to cancel the reservation of taxis made by the client.

The company is entitled to modify, add or alter any or all of the terms and conditions of these terms at any point in time and the client is legally bound by any modifications, variations, or additions when such additional change, or change is integrated with these conditions and terms on the company’s website(www.sanatancabs.com).

Some additional cab/ taxi will be provided by third-party suppliers, and the company will not accept any responsibility for the equipped cab/ taxi and taxi drivers.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

What personal data do we collect, and why do we collect it

Sanatan Cabs will work towards making sure that your privacy is secure. Suppose you supply particular identifying data, like your name, address, postal code, and other details. In that case, this information could assist with internal record-keeping, statistics, and other purposes.

If you access our website through “clicking-through” via a site operated by one of our affiliates and you’ve registered with the partner, certain information regarding you that you’ve given could be sent to us. You should read the privacy policies of the Web page from which you arrived at our website to find out the type of information obtained and how you consented that our partner may utilize the information.

Sanatan Cabs would like to hear customers’ opinions to improve the quality of its services. The user authorizes Sanatan Cabs to contact the user to ask for feedback on the different services offered through Sanatan Cabs. This feedback can be collected periodically via email, phone calls, SMS, or any other method.

Sanatan Cabs will not sell, trade, or divulge to any third party. If any information that results from registration for the use of the internet-based services (including details of names, addresses, and names) without the express consent of the customer or user (except in the event of the subpoena or search warrant or any other legal procedure, or if the person is at risk of physical injury to anyone else). We allow our providers to view the data for confirmation of your registration and to provide you with the benefits you have earned. When you register with us, we or any of our partners/affiliate/group companies may contact you from time to time to provide the offers/information of products/services that we believe may benefit you. At times we may also contact you to conduct market research. We can reach you via telephone, email, or mail.

The policy may be changed at any time by changing this section. It is recommended to check this section periodically to ensure you are aware of the most current policy. This policy takes effect on 1 May 2022.

Security

We’re determined to ensure that your personal information is safe. To prevent unauthorised access or disclosure, we’ve established appropriate physical, electronic, and management methods to protect and secure the information we gather online.

Other Provisions  

You can travel to specific destinations using certain routes, which have higher risks, entirely at your own risk regarding the costs and the effects. Sanatan Cabs requests you to check with the local authorities and assess travel restrictions, warnings announcements, advisories, and other information that they issue prior to booking travel to specific destinations on specific routes. Through marketing (through discounts and offers) any trip to particular destinations on specific travel routes Sanatan Cabs does not guarantee or represent that traveling to these destinations is safe or risk-free. Sanatan Cabs does not accept any liability for losses, damages, or delays that could result from travel to these or other destinations.

Sanatan Cabs, its Affiliates, and their respective suppliers aren’t accountable for any acts of, mistakes, omissions or claims, or violations or negligence on the part of taxi/car rental companies or other service providers for injuries to persons, deaths, or property damage or other

losses or expenses that result from. Sanatan Cabs, its Affiliates, and their respective suppliers bear no responsibility for and will provide no refunds in the event of any strike, delay or force majeure, or any other reasons beyond their control. They are also under no liability for any additional expenses, delays, omissions, and re-routings or actions of any authority or government.

Disclaimer

The information on this website is provided for general information only. The data is supplied through Sanatan Cabs and its customers and partners. While we endeavor to keep the information up to date and accurate, We make no representations or representations whatsoever, whether express or implied, as to the accuracy, completeness, and reliability, or the suitability or accessibility of the website, the products, information or other related graphics on the site for any use. Any trust you place in such information is entirely at your risk. Alternatively, you may verify this with the company by calling us.

Sanatancabs.com does not make any representations or warranties regarding soundness commercially in connection with the description and information of the cab/taxi or car rental or other product or service described on this site (including but not limited to the prices, photos, the list of amenities, general product descriptions, and descriptions of the products). The majority of this information is provided by the respective suppliers or operators. Car and other ratings listed on this site are general guidelines. Sanatan Cabs Affiliates and the suppliers cannot warrant the accuracy of ratings or the particular products or services.

Also, you agree that by using this website, Sanatan Cabs comely provides intermediary services to offer top-quality services to you. Sanatancabs.com will not be the final-mile service provider for you; therefore, sanatancabs.com shall not be or be held to be accountable for any shortage or inconsistency of the services offered by any individual (taxi/car rental service or travel/tour operator, or any similar agencies) you engage, hire or appoint based on or in connection with, the information on this site.

sanatancabs.com, its affiliates, and their respective suppliers do not make any representations or warranties regarding the information software, products, and services, which includes all implied warranty and conditions of sale adequate quality and fitness for a specific reason, title, or non-infringement.

In no way will we be held liable for any loss or damage, not limited to consequential or indirect damage or loss, as well as any damage or loss whatsoever that results from any loss or damage to data profits that result from, or in connection with, the use of this site.

On this site, you may be able to link to other websites that aren’t under the control of sanatancabs.com. We are not in control of these websites’ content, design, or availability. The inclusion of links is not an endorsement or recommendation of the views contained within them.

Every effort is taken to keep the website operational and smooth. But, Sanatan Cabs takes no responsibility for and cannot be held responsible for the website’s inability to function due to technical issues that are beyond our control.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide without any prior notice to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Online Payments

• 5 % GST applicable.
• Instruments like Diners and Amex Cards, International Cards, EMI (Credit Card, Debit Card & Cardless) & Corporate (Business) Credit Cards will be charged at 2%

• At present, there are no charges for UPI and QR transactions, both P2P and P2M (Person to Merchant). But as the user base saw new heights, some banks started making announcements to their customers about the charges for P2P UPI transactions. 

How to Contact Sanatan Cabs

If you have any questions about these Terms and Conditions, You can contact us:

• By email: sanatancabs@gmail.com

• By visiting this page on our website: https://www.sanatancabs.com/

• By phone number: 09972995530